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Teams Improving Processes and Problem Solving

 

What is TIPPS?

Teams Improving Processes and Problem Solving is a training process which produces bottom-line measurable improvements.

TIPPS
How does it work?

Participants are taught how to:
  • Work as a team to study their work processes using specific study-steps and techniques, and
  •  Reestablish the process to produce measurable sustainable improvements.

What are the program objectives?

  • To enable teams to study work processes and make effective decisions using facts.
  • To provide the techniques and processes to ensure that people work as a coordinated team.
  • To ensure that work-study team meetings use time efficiently and productively.
What is the program's foundation?
  • Work is a series of steps or a PROCESS.
  • All processes must be studied and CONTINUOUSLY IMPROVED.
  • MEASUREMENT is the first and sustaining key to process improvement.
  • PEOPLE WHO DO THE WORK are best qualified to be part of the process improvement team.

What results can I expect from TIPPS?

  • A positive ROI
  • A sound foundation for Lean or Six-Sigma implementation.
  • A format to identify, document and improve critical business processes.
  • An increased focus on improving measurements.
  • Employees who move from opinion-based decision making to fact-based decision making.
  • Employees who understand the connectiveness between their actions and the ultimate impact on the product or service delivered to the customer.
  • Improved efficiencies, reduced scrap and waste.
  • Improved service levels to both external and internal customers.
  • Reduced costs and improved profits.

What does it take to produce results using TIPPS?

  • A company or department that understands continuously improved work processes is the life-blood of the future.
  • Participants who apply what they learned.
  • Teams who prioritize time to study work processes.
  • Managers who want the people doing the work to become the process owners. (Managers can certainly be part of the team.)

How long does it take?

The four-hour modules can be separated and spread over time. The program takes three-to-four days depending upon the material selected. Results from participants come after approximately six weeks. The most recent case involved three work-study teams who met for 1-2 hours a week. Six weeks later they delivered a $332,000 annualized payback - approved by Cost Accounting.

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